TTC staff asked for Wheel-Trans policy change

Disability, Access and Inclusion Advisory Committee

May 25, 2016

At the Disability, Access and Inclusion Committee, members asked TTC staff for Wheel-Trans policy change. As the policy currently stands, people who use Wheel-Trans may be barred for a month at a time if they don’t or are not able to follow the cancellation policy. Members said the result is a system that doesn’t work for the people it aims to serve.